Frequently Asked Questions


Are all the consultants available 24 hours?

All the consultants are full-time employees of the hospital; hence, outpatient services are available on all working days. We have doctors in the positions of medical and surgical registrars, junior and senior registrars, and junior and senior residents, thus offering 24 hours coverage in areas such as Casualty, Wards, Intensive Care Units and Post Op recovery areas. Any complaints in the odd hours are first attended to by the resident doctors and, depending upon the case, the respective consultants are called in to attend to the patients.

What are the facilities available in the hospital?

CARE Hospitals are multispecialty hospitals and offer the complete range of medical and surgical specialties under one roof, with highly experienced doctors, state-of-the-art infrastructure and diagnostic services.

Do we need to pay any advance at the time of admission?

Yes, patients are required to pay a deposit as per the category of the bed at the time of admission. In case of a surgery or a procedure, the total estimated amount has to be deposited with the hospital before the surgery.

What are the rules for transferring patients to a higher category?

Transfer to a higher category is based on the availability of beds. The rates of the higher category transferred to will be applicable from the date of the transfer. For surgical procedures, investigations and other diagnostics you will be charged as per the higher category rate only, from the date of admission.

In the case of packages, for transfer to a higher category the total difference in the package charge has to be paid before the transfer.